Which two log files should you check when troubleshooting issues with RED on Sophos Firewall?

When troubleshooting issues with RED (Remote Ethernet Device) on the Sophos Firewall, the relevant log files are specifically tailored to capture events and details related to RED operation and performance. The red.log file is particularly important, as it contains detailed entries specifically related to RED connections, including statuses, errors, and information on device connectivity. This log is essential for understanding any problems that are occurring with the RED deployment.

Additionally, csc.log (Central Synchronization Communications log) is crucial for RED troubleshooting. This log helps monitor the synchronization between the RED device and the Sophos Firewall, capturing any anomalies or failures in communication. Therefore, examining both red.log and csc.log provides comprehensive insight into the RED functionality and any issues that may exist.

The focus on these two logs allows technicians to effectively diagnose and resolve issues related to remote device connections and communication with the firewall, making them the most appropriate logs to consult during troubleshooting.