When troubleshooting SSL VPN connection issues, where should you go if you see an entry in the log viewer?

When troubleshooting SSL VPN connection issues, the log viewer is crucial for diagnosing problems since it records important events and errors related to VPN connections. The log viewer provides detailed logs that can highlight connection attempts, errors, and other significant information that helps in narrowing down the root cause of the issue.

The device access section is the most appropriate place to look because it pertains to the settings and configurations that govern user access to network resources through the firewall. If there's a log entry, it likely correlates to attempts at establishing an SSL VPN connection, and understanding what is recorded there will provide insights into whether the connection settings, user configurations, or access policies are functioning correctly.

While network settings, system configuration, and policy settings are also relevant areas for overall functionality, they do not provide the immediate feedback and detail on connection attempts that the log viewer offers. Therefore, focusing on the device access area allows for a more targeted and effective approach to resolving the specific SSL VPN issues indicated by the log entries.